Privacy Policy
Privacy Policy
This Privacy Policy explains how HAIYING TECHNOLOGY LIMITED, the operator of Qavqora (qavqora.com), collects, uses, shares, and protects personal information when you visit our website, place an order, communicate with us, interact with advertising, or otherwise use our services.
This Policy also explains how certain third-party service providers, including advertising and measurement partners such as AppLovin, may collect, use, or receive information in connection with our website and advertising activities.
By using Qavqora, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
The information we collect depends on how you interact with Qavqora and our services.
Information You Provide to Us
When you place an order, contact customer service, create an account where available, subscribe to communications, or otherwise interact with Xilvexa, you may provide information such as:
- Name
- Email address
- Telephone number
- Billing address
- Shipping address
- Order and purchase information
- Account information, where applicable
- Customer service communications
- Information included in return or refund requests
- Other information you voluntarily provide
Payment information may be collected and processed by the payment providers available through our checkout.
We do not necessarily receive or store complete payment card information.
Information Collected Automatically
When you visit or interact with our Site, we and certain service providers may automatically collect technical and usage information, such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages or products viewed
- Referring website or source
- Date and time of visits
- Interactions with Site features
- Approximate location derived from technical information
- Cookie and similar technology information
- Device or advertising identifiers, where applicable
- Advertising and campaign interaction information
This information may be used to operate, secure, analyze, and improve our website and services and, where permitted, to measure or support advertising activities.
2. How We Use Personal Information
We may collect and use personal information for legitimate business and operational purposes, including to:
- Process and manage orders
- Process and verify payments
- Arrange order fulfillment
- Provide shipping and tracking information
- Handle returns, refunds, and eligible claims
- Respond to customer service inquiries
- Communicate important information about an order
- Maintain and improve our website
- Understand how customers interact with our Site
- Analyze website traffic and performance
- Detect and prevent fraud or misuse
- Maintain security
- Maintain transaction and business records
- Provide marketing communications where permitted
- Measure advertising and campaign performance
- Perform advertising attribution and analytics
- Understand interactions with advertisements
- Comply with applicable legal and regulatory obligations
We may also use information for other purposes disclosed to you when it is collected, where permitted by applicable law.
3. Orders and Payment Information
When you place an order through Qavqora, we collect information necessary to process the transaction and arrange fulfillment.
This may include:
- Name
- Email address
- Telephone number
- Billing information
- Shipping address
- Products ordered
- Order value
- Transaction-related information
Payments may be processed by third-party payment service providers.
Those providers may collect and process payment information according to their own privacy policies, security practices, and applicable terms.
4. Cookies and Similar Technologies
Qavqora and third-party service providers may use cookies, pixels, tags, scripts, local storage, device identifiers, and similar technologies in connection with our Site.
Depending on the technology and applicable settings, these technologies may be used to:
- Keep shopping and checkout functions working
- Remember customer preferences
- Maintain Site security
- Understand website traffic
- Analyze Site performance
- Measure interactions with products and pages
- Understand advertising interactions
- Measure advertising effectiveness
- Perform campaign attribution
- Support analytics
- Provide or measure advertising where permitted
Some technologies are necessary for Site functionality, while others may be used for analytics, advertising, measurement, or other purposes.
Where required by applicable law, we may request consent before using certain non-essential cookies or similar technologies.
You may also be able to manage cookies through your browser settings and, where available, privacy or cookie controls presented through the Site.
Disabling certain technologies may affect Site functionality.
5. Advertising, Analytics and Data Sharing
We may work with third-party advertising, analytics, attribution, measurement, and technology providers in connection with Xilvexa and our advertising activities.
In connection with these services, certain information may be collected, used, or shared with advertising and analytics providers.
Depending on the service, this information may include:
- IP address
- Browser information
- Device information
- Device or advertising identifiers
- Cookie identifiers
- Site interactions
- Pages or products viewed
- Referral information
- Advertising interactions
- Campaign information
- Purchase or conversion events
- Other technical or usage information
This information may be used to:
- Measure advertising effectiveness
- Attribute visits or conversions to advertising campaigns
- Understand interactions with advertisements
- Analyze campaign performance
- Prevent fraudulent or invalid advertising activity
- Improve advertising and measurement services
- Support advertising activities where permitted by applicable law
The information processed by third-party providers may also be governed by their respective privacy policies and terms.
6. AppLovin Advertising and Data Processing
We work with AppLovin for advertising, campaign measurement, attribution, analytics, and related advertising services.
In connection with these services, certain information may be collected, used, or shared with AppLovin for advertising and related purposes, subject to applicable privacy laws and consent requirements.
Depending on how AppLovin services are implemented and used, and subject to applicable device, browser, consent, and privacy settings, information involved may include certain:
- Device information
- Browser information
- IP address
- Device or advertising identifiers
- Cookie or similar technology information
- Website interaction information
- Advertising interaction information
- Campaign and attribution information
- Conversion or purchase-related events
- Other technical information associated with advertising measurement
AppLovin may use information it receives in connection with its services according to its own privacy practices and applicable terms.
For more information about AppLovin's collection and use of your information, please review AppLovin's Privacy Policy:
https://legal.applovin.com/privacy/
Where required by applicable law, advertising cookies, pixels, scripts, or similar technologies will be used subject to applicable consent requirements and privacy choices.
7. Other Ways We Share Information
In addition to advertising and analytics providers described above, we may share personal information with service providers where reasonably necessary to operate our business and provide our services.
These may include:
Payment Providers
To authorize, verify, and process transactions.
Shipping and Fulfillment Providers
To prepare, ship, track, and deliver customer orders.
Website and E-Commerce Providers
To host, operate, maintain, and secure our online store and related systems.
Customer Communication Providers
To deliver transactional emails, customer service communications, and other necessary messages.
Professional and Compliance Providers
Where reasonably necessary for accounting, security, fraud prevention, compliance, or other legitimate business functions.
We may also disclose information where reasonably necessary to:
- Comply with applicable law
- Respond to lawful requests
- Enforce our agreements
- Investigate suspected fraud or security incidents
- Protect our rights, customers, or other persons
- Complete a business transaction or restructuring where permitted by law
We do not disclose personal information to unrelated third parties solely for their independent marketing purposes except where permitted by applicable law and subject to any required consent or privacy choices.
8. Shopify and E-Commerce Services
Qavqora uses Shopify technology to support the operation of our online store.
As part of providing e-commerce functionality, Shopify and related service providers may process information concerning your interaction with our Site, transactions, devices, and use of store features.
Information processed independently by Shopify is subject to its applicable privacy practices and terms.
9. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.
Retention periods may depend on factors such as:
- Order and transaction requirements
- Customer service requirements
- Return and refund records
- Fraud prevention and security needs
- Accounting and tax obligations
- Applicable legal requirements
- The establishment, exercise, or defense of legal claims
When information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.
10. Your Privacy Rights and Choices
Depending on where you live and applicable law, you may have certain rights regarding your personal information.
These may include rights to request:
- Access to certain personal information
- Correction of inaccurate information
- Deletion of certain personal information
- Restriction of certain processing
- Objection to certain processing
- Withdrawal of consent where processing relies on consent
- Opt-out from certain marketing communications
- Choices regarding certain advertising or tracking activities
- Other rights provided under applicable privacy law
These rights are not absolute and may be subject to legal exceptions, limitations, and verification requirements.
To submit a privacy-related request, contact:
We may request reasonable information to verify your identity before completing certain requests.
11. Advertising and Cookie Choices
Depending on your location and applicable law, you may have choices regarding certain advertising, analytics, cookies, or similar technologies.
Where a consent or privacy management tool is made available through Xilvexa, you may use it to manage applicable preferences.
You may also be able to:
- Adjust cookie settings in your browser
- Restrict certain tracking technologies
- Change advertising or privacy settings on your device
- Withdraw previously provided consent where applicable
Your choices may affect how certain Site features or advertising technologies operate.
12. Marketing Communications
Where permitted and where any required consent has been provided, we may send promotional communications about Xilvexa products, offers, or store updates.
You can opt out of promotional emails using the unsubscribe option included in the communication or by contacting:
Opting out of promotional communications does not prevent us from sending necessary transactional communications relating to:
- Orders
- Payments
- Shipping
- Returns or refunds
- Customer service
- Security or account matters
13. International Data Processing
Qavqora operates online and may work with service providers located in different countries or regions.
As a result, personal information may be transferred to, stored in, or processed outside the country or region where you reside.
Where applicable law requires specific safeguards for international transfers, we take reasonable steps to handle such transfers in accordance with applicable requirements.
14. Data Security
We use reasonable administrative, organizational, and technical measures intended to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure.
Customers should also take reasonable precautions to protect account credentials, devices, and personal information.
15. Children's Privacy
Qavqora is not intended for children under the age of 13, and we do not knowingly seek to collect personal information directly from children under 13.
If you believe a child has provided personal information to us inappropriately, please contact:
We will review the matter and take appropriate action where required.
Additional protections for children or minors may apply under the laws of particular jurisdictions.
16. Third-Party Websites and Services
Our Site may contain links to third-party websites, payment services, advertising providers, or other independently operated resources.
Third parties maintain their own privacy practices and policies.
Qavqora is not responsible for the privacy practices, security, or content of independently operated third-party websites or services.
We encourage customers to review applicable third-party privacy policies before providing personal information directly to those parties.
17. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to:
- Our services
- Advertising or analytics technologies
- Service providers
- Business practices
- Legal or regulatory requirements
When changes are made, the revised version will be published on this page.
We encourage customers to review this Privacy Policy periodically.
18. Contact Us
If you have questions about this Privacy Policy, how personal information is handled, advertising or privacy choices, or wish to submit a privacy-related request, please contact us.
Customer Service Email:
service@qavqora.com
Customer Service:
+1 9702872237
Service Hours:
Monday – Friday, 9:00 AM – 6:00 PM (EST)
We aim to respond to customer service inquiries within 24–48 hours on business days.
Privacy Policy – Company Information
Store Name:
Qavqora
Website:
qavqora.com
Website Operator:
HAIYING TECHNOLOGY LIMITED
Business License Entity:
HAIYING TECHNOLOGY LIMITED
Registered Address:
ROOM C05, FLAT A, 2/F, TONTEX INDUSTRIAL BUILDING,
2-4 SHEUNG HEI STREET, SAN PO KONG, HK
Customer Service Email:
service@qavqora.com
Customer Service:
+852 47485827